CUSTOMER SERVICE HOURS 

Monday - Sunday: 8AM - 8PM.

• Please note responses can take up to 48 hours
• Please include your order number in all emails
• Please do not send more than one email within a 48 hour period

To start an exhange or refund, please email us at ypx00support@gmail.com.

ELIGIBILITY

• Please note, we will not accept returns unless there is a manufacturing fault with the garment. Please ensure you check sizing and product details carefully before placing your order. If you receive a faulty item, contact us within 7 days of delivery with photos and a description of the issue.

DAMAGES & ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We recommend returning items via recorded delivery to ensure that they are delivered safely and securely. 

Please note, returned items may take between 5-10 working days to be processed.